Empathy-Based Decision Making
Jerry Schnepp, PhD., Bowling Green State University
This interactive workshop-style session will begin with an introduction to Human Centered Design. We will form teams to work on facilitated collaborative exercises. The first is an empathy exercise based on persona prompts. Participants will create personas based on these prompts and illustrate them using empathy maps. Next, teams will engage in ideation and prototyping using their empathy maps to guide their creative decisions. Finally, the entire group will engage in a sharing activity to evaluate and assess their solutions.
Objectives:
1. To increase capacity for empathy
2. To develop collaboration skills
3. To systematically solve problems using human-centered design strategies
ATD Capability Addressed in this Session
1. Collaboration and Leadership
2. Emotional Intelligence and Decision Making
3. Communication
Speaker Bio
Jerry Schnepp is a technologist, designer, and creative problem-solver, He’s passionate about teaching people to embrace new technology and explore. He’s an Associate Professor of Visual Communication Technology in the College of Technology, Architecture and Applied Engineering at Bowling Green State University. He teaches courses in Interactive Media, Web Development, User Experience, and Augmented and Virtual Reality. He’s also the founding director of the Collab Lab: a hands-on, creative space for students and faculty to engage in collaborative work. Dr. Schnepp’s research efforts are directed in three areas: Technology for Online Learning and Assessment, Interactive Mobile Learning, and Computerized Sign Language Synthesis. He enjoys collaborating on projects involving cutting-edge technology and new applications. When he’s not working with students, building applications, presenting at conferences or writing papers, he can be found playing acoustic guitar and singing at The Stone’s Throw in Bowling Green, OH.
